When you buy a product or service, you have consumer rights and guarantees. Fair trading laws ensure that trading is fair for your business and your customers. It’s against the law for businesses to limit or prevent competition. It’s important that businesses understand their rights and obligations at all times.
How does Fair Trading Act protect consumers?
We safeguard consumer rights and investigate alleged breaches of the legislation we administer. In doing so, Fair Trading also seeks to educate and engage with both consumers and traders on issues that affect their rights and obligations.
What are the key areas that consumer law protects consumers from?
As well as protection from unfair trading, consumers are protected by statutory rights and regulations against unfair contracts. These mean, for example, that goods sold to consumers must be of satisfactory quality and that unfair terms and conditions hidden in the small print of a contract cannot be enforced.
What are the main principles of fair trade?
Fair Trade Principles
- Long-Term Direct Trading Relationships.
- Payment of Fair Prices.
- No Child, Forced or Otherwise Exploited Labor.
- Workplace Non-Discrimination, Gender Equity, and Freedom of Association.
- Democratic & Transparent Organizations.
- Safe Working Conditions & Reasonable Work Hours.
What are the principles of consumer law?
The product or service described accurately – businesses should not describe goods and services in a misleading way. fit for purpose – goods must do what they are designed to do. satisfactory quality – goods should not be damaged or faulty when sold as new.
What power does Fair Trading have?
NSW Fair Trading has the power to investigate and prevent unfair practices and for some industries in NSW have a licensing system in place to ensure only qualified and appropriate people perform such work within the industry.
What does the Fair Trading Act not cover?
The Fair Trading Act makes it illegal for traders to mislead consumers, give false information, or use unfair practices.
What are the key principles of Consumer Protection and Fair Trading?
Apart from the property occupations act, name 2 other relevant pieces of legislation applicable to the real estate industry. Name 3 key areas of agency practice that require compliance with legislation. What are the key principles of consumer protection and fair trading?
What are consumer protection principles in the sale of property?
consumer protection principles that impact on the sale of property, including: cooling off provisions; false representations and misleading conduct in relation to the sale of land; impact of consumer protection legislation on contracts; insurance provisions; penalties and remedies for breaches; protection offered for consumers
What are the key provisions of Consumer Protection and privacy legislation?
2.4 Key provisions of consumer protection and privacy legislation are identified in relation to agency practice. 2.5 Purpose of trust funds and the key legislative controls on trust funds relevant to authorised employees are identified to ensure compliance with legislative and agency requirements.
What are ethical and conduct standards in real estate?
3.1 Ethical and conduct standards, including penalties for breaches,are identified and interpreted to ensure compliance with legislative requirements and industry and agency practice. 3.2 Agent’s liability for breach of contract and negligence is identified in the context of legislative and agency requirements.
