Your tracking number (MTCN) can be found in your transfer history page and in your printed or emailed receipt.
How can I check if my Western Union is ready?
How will I know if a money transfer is ready for pickup? keyboard_arrow_down. You can check the status of your money transfer at any time by selecting ‘Track transfer’ on westernunion.com or on our app. You only need the tracking number (MTCN) and the country the money was sent from.
Does Mtcn expire?
The MTCN is valid for 72 hours after created. If funds are not received within 72 hours, the MTCN expires. You will be notified by email 24 hours before the MTCN expires. Please note that only one active MTCN is allowed per customer.
How long is Mtcn number valid?
In most cases, the money can be picked up within a few minutes after sending it. If you do not pick up the transfer on the same day, it will remain in the system for the next 45 days. Money is not returned to Sender for 9 months after the date of sending unless the Sender orders so.
Where is the MTCN number located?
The MTCN is your 10-digit Western Union® Money Transfer℠ tracking number and can be found on the receipt after you send your transfer.
How can I track my Western Union without Mtcn?
If you have the sender’s or receiver’s phone number, use this method to track your Western Union transfer: Open up Western Union Track Transfer page in your web browser. At the bottom of the page, just below the Continue button, tap on ‘Don’t know the MTCN? ‘ link.
Why does Western Union not work?
Banks don’t share with WU the specific reasons for declined transfers. The decline could be related to the cash advance capability of your credit card, your credit card limit, a mistake when entering bank account information or other requirements from your bank.
Is there a time limit to pick up money from Western Union?
Money transfers are available for 90 days. If the receiver is unable to pick up the money transfer and it has been 90 days, contact Customer Care for the money transfer to be renewed and made available for payout.
How long the money stays in Western Union?
Your transfer will be available for 30 days. After this time, your sender will have to contact our Customer Care to restart the transfer or cancel the transfer for refund.
How can I track my money transfer?
In general, to track a money transfer:
- Complete your transfer. After sending a transfer, you can start tracking it.
- Check your receipt. Look for a reference, confirmation, order, transaction or similarly named number.
- Contact the sending company.
- Sign up for notifications.
Can a receiver use The MTCN tracking number?
Do not share the MTCN tracking number or any other details about your transfer with anyone other than the intended receiver. Both you and your receiver will use the MTCN. You will use the Western Union tracking number to check the status of the transfer. The receiver will use the MTCN number to pick up the transferred funds.
Where do I Find my MTCN on my Western Union account?
The MTCN is printed on the receipt that the sender gets when they make the transfer.¹ ² It’s also in your transfer history online.² If the receiver is collecting the transfer from a Western Union agent location, it’s important that the sender passes the MTCN on to them.
Is the MTCN a reliable way to transfer money?
Western Union is a reliable way to transfer funds worldwide. While the MTCN helps verify that transferred funds are picked up by the intended receiver, it is not a security measure. To protect yourself, we suggest you visit our Consumer Protection Center to read about how to recognize common scams and frauds.
