We don’t currently offer email as a form of communication. However, if you use online banking, you can log in and send us a secure message anytime by selecting ‘Messages’ from the top right of the screen. You can also speak to our customer support team on Live Chat or contact us over the phone.
How do I get in touch with cooperative bank?
Help – Contact Us
- Lost and stolen cards. 0345 600 6000.
- General Online Banking Enquiries. 03457 212 212.
- Applying for an account. Current Account – 0800 346 494. Savings Account – 0800 346 494. Credit Card – 0800 346 494. Mortgage – 0800 234 6761. Loans – 0800 346 494. Call charges. Write To Us. The Co-operative Bank.
How do I contact co op bank online?
00 44 345 721 2212
The Co-operative Bank/Customer service
How do you access Smile live chat?
If you’re looking to discuss a query about your account, you’ll need to login to online banking first and click the Live Chat button once logged in. To discuss non-account related queries, you can click the Live Chat button above. We’re online between 7am-10pm.
What is the co-operative bank email address?
You can contact us via email at [email protected] If you do email us, please complete our customer complaints form. To help us resolve your complaint, please provide as much information as you can. We will attempt to contact you between the hours of 8am – 8pm Monday to Friday, 9am -1pm Saturday.
Why can’t I log into my coop bank account?
Firstly check your internet connection and shut down and re-open the app. If this doesn’t work, you will need to reset the app. To do this: Select ‘Return to log in’
How do I contact smile?
Call us on +44(0)3457 212 212 ( see our call charges ). Calls to 0800 and 0808 numbers are free from landlines and mobiles.
How can I contact the Co-operative bank online?
Just type in your query, or have a look at the list of popular questions below. Can I contact you by email? We don’t currently offer email as a form of communication. However, if you use online banking, you can log in and send us a secure message anytime by selecting ‘Messages’ from the top right of the screen.
How can I contact my bank via email?
Who is eligible for co-operative Bank current account?
It’s ideal for customers who don’t qualify for other Co-operative Bank current accounts, and still features our award-winning online, in-branch or over the phone service.
How much can you deposit in the Co-operative Bank?
Your eligible deposits with The Co‑operative Bank plc are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK’s deposit guarantee scheme. This limit is applied to the total of any deposits you have with the following: The Co‑operative Bank, Britannia and smile.
